Skip to main content

Welcome to Vaylo User Guide

This comprehensive guide covers all quality assurance processes, testing procedures, and documentation standards for Vaylo platform.

What You'll Find Here​

πŸ“‹ System Administration​

Setup guides, configuration management, and system maintenance documentation.

Explore System Administration β†’

πŸ—ΊοΈ Itinerary Management​

Complete guide for managing passengers, flights, hotels, and creating custom bookings.

Explore Itinerary Management β†’

🀝 Agent Feature​

Partner agent booking functionality with commission calculation and dedicated portal access.

Explore Agent Feature β†’

πŸ‘€ Customer Portal​

Customer-facing portal documentation for managing bookings and travel information.

Explore Customer Portal β†’


Getting Started​

New to the platform? Start here:

  1. System Administrators: Begin with System Administration
  2. Operations Team: Check Itinerary Management
  3. Partner Agents: Review Agent Feature
  4. End Users: Visit Customer Portal

Need Help?​

If you need assistance:

  • Review the relevant section documentation
  • Contact your system administrator
  • Check the troubleshooting guides
  • Reach out to support team

Documentation Version: 1.0
Last Updated: January 2026